If you live in Fort Wayne or anywhere across northern Indiana, you have probably driven past one of their showrooms without noticing. Christian Flooring has been operating in the region since 1958, and the company carries a depth of product lines that surprises homeowners used to shopping the big-box circuit. Before you call them for a measure, it helps to know what they actually sell, how their pricing compares, and which sales tactics to expect.
Company Background
Christian Flooring is a family-owned dealer with five locations across Indiana, including Fort Wayne, Auburn, Warsaw, and Bluffton. They serve residential and light commercial customers, with an in-house install crew rather than the subcontractor-heavy model used at Home Depot or Lowe’s. The company is an authorized dealer for Karastan, Shaw, Mohawk, COREtec, Stanton, Mannington, and several niche hardwood brands.
Their service area covers most of Allen, DeKalb, Kosciusko, and Wells counties, with delivery and installation across about a 60-mile radius from each showroom.
Product Lines They Carry
Carpet is their volume category, but the hardwood and LVP lineup has expanded significantly over the last five years. Expect to see:
- Karastan SmartStrand carpet, $4.50 to $7.50 per sq ft installed
- Shaw Floorte Pro waterproof LVP, $5.99 to $8.49 per sq ft installed
- COREtec Plus and Pro engineered LVP, $6.99 to $9.99 per sq ft installed
- Mohawk RevWood Plus laminate, $4.99 to $6.99 per sq ft installed
- Stanton wool blends and pattern carpet, $9 to $18 per sq ft installed
- Mannington Restoration laminate and engineered hardwood
Tile is a smaller part of the mix but available through special order from Daltile and Florida Tile. They do not stock countertop materials, so kitchen remodels usually pair them with a separate fabricator.
Pros of Buying Local Here
Working with a 65-year-old regional dealer has real advantages. Their installers are W-2 employees rather than rotating subs, which shows in the finish quality on stair noses, transitions, and tricky cuts around hearths. Lead times are typically 1 to 3 weeks for in-stock items and 4 to 6 weeks for special orders, faster than most big-box specialty channels.
Pricing is negotiable, especially on full-room or whole-home projects. I have seen quotes drop 8 to 12% on second visits when homeowners came in with comparable bids. Free measurements are standard, and most installs include moving standard furniture at no extra charge.
Cons and What to Watch
Like any regional retailer, they cannot match the absolute lowest prices on commodity LVP. If you are willing to do your own install and only care about the cheapest waterproof plank, Floor and Decor or Home Depot will beat them by $1 to $2 per square foot on product alone.
Sales pressure varies by location and rep. A few showroom staff push the higher-margin Karastan and Stanton lines harder than the budget options. Be specific about your budget upfront and ask for written quotes on at least two product tiers before deciding.
Installation and Warranty Process
Christian Flooring’s installation warranty runs 1 year on workmanship for most products, layered on top of the manufacturer’s warranty. Their crew handles subfloor prep, including self-leveling underlayment, demo, and haul-away of old materials. For carpet, they include tack strip replacement and pad in the installed price.
- Free in-home measure and consultation, usually within 5 to 7 days of request
- Written quote with itemized product, pad, and labor lines
- Deposit of 50% to schedule install
- Install typically 4 to 6 weeks out for standard products
- Final walkthrough and 1-year service call window
Warranty claims on manufacturer defects route through the dealer rather than direct to Shaw or Mohawk, which speeds up replacement compared to going solo.
How Pricing Compares
For a typical 1,200 sq ft main-floor LVP install, expect a christian flooring quote in the $9,500 to $12,000 range using Shaw Floorte Pro or COREtec Plus. The same scope at Home Depot using Lifeproof runs $7,200 to $9,000 installed, but with subcontracted labor and longer lead times for service calls. Empire Today and 50 Floor will come in slightly higher than Christian on quality LVP, with more aggressive financing pitches.
Carpet is where Christian gets sharpest. A whole-home Karastan SmartStrand install on 2,000 sq ft comes in around $11,000 to $14,000 with quality pad, competitive with anything in the region.
Questions to Ask Before Signing
- Is the installer a W-2 employee or a subcontractor?
- Does the quote include subfloor prep, demo, and haul-away?
- What is the workmanship warranty in writing?
- Can you see references for installs over 5 years old?
- Is the deposit refundable if the product is back-ordered past a set date?
Maintenance Support After Install
One of the underrated benefits of buying from a regional dealer is the post-install support. Christian’s service crews handle minor warranty issues like loose transitions, popped nails, and small seam separations within the first year at no charge. Beyond the 1-year mark, service calls run a flat $125 to $175 for the first hour plus parts, which is reasonable compared to hourly contractor rates in the region.
The showroom also stocks recommended cleaners, touch-up kits, and replacement transitions for SKUs they have sold. That continuity is genuinely useful 3 to 5 years out when you scratch a board and need an exact-match repair piece.
Bottom Line
For homeowners in northern Indiana who want a single-source flooring experience with quality install labor, Christian Flooring is a credible choice. They are not the cheapest, but they are not trying to be. Use them for full-room projects where install quality matters, and shop the big boxes if you are doing DIY commodity LVP. Get two competing quotes, ask the right questions, and the project usually lands at a fair number.
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